1. Information We Collect
We collect personal information when you interact with our website, including but not limited to:
- Personal Information: Your name, email address, shipping and billing addresses, phone number, and payment details when you make a purchase.
- Browsing Information: IP address, browser type, device type, and details about your browsing activities on our website (e.g., pages visited, time spent, etc.).
- Communication: Any information you provide when you contact our customer service team via email, phone, or online forms.
2. How We Use Your Information
We use the personal information we collect to:
- Process and fulfill orders: To complete your purchase, ship your products, and communicate with you about your order.
- Improve our website and services: To enhance your shopping experience, manage our website, and analyze how our customers use it.
- Marketing: With your consent, we may send you promotional emails about new products, special offers, or updates.
- Customer support: To provide assistance and respond to your inquiries or requests.
3. Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share your data with:
- Service providers: Third-party companies that help us operate our website, process payments, and fulfill orders (e.g., shipping carriers, payment processors).
- Legal requirements: If required by law, we may disclose your personal information to comply with legal obligations or protect our rights.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience. Cookies are small files stored on your device that allow us to recognize you on subsequent visits. We use cookies for:
- Analytics: To track site usage and improve performance.
- Personalization: To remember your preferences and provide a tailored experience.
- Advertising: We may use cookies to show relevant ads based on your browsing activities.
You can manage cookie settings through your browser, but disabling cookies may affect the functionality of the website.
5. Security of Your Information
We take reasonable precautions to protect your personal information and ensure that it is not lost, misused, accessed, disclosed, altered, or destroyed. Our website uses SSL (Secure Socket Layer) technology to encrypt your payment details during transmission.
However, no method of transmission over the internet is 100% secure. While we strive to use industry-standard methods to protect your data, we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Rectification: Request corrections if any of your personal information is inaccurate or incomplete.
- Deletion: Request the deletion of your personal information, subject to legal or contractual restrictions.
- Withdraw consent: If you have given consent for us to use your data (e.g., for marketing), you may withdraw this consent at any time.
To exercise any of these rights, please contact us at sircillasilks@gmail.com.
7. Third-Party Links
Our website may contain links to other websites. Please note that we are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before providing any personal information.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page, and the “Last Updated” date will be revised accordingly.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at sircillasilks@gmail.com.